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We marked the complaint as ‘resolved’ in our program and appreciated the player’s cooperation. The player from Poland requested a withdrawal less than two weeks prior jest to submitting this complaint. Unfortunately, the casino voided his balance apart from the original deposit and suspended his account with the explanation that he had a duplicate account. The player admitted his małżonek had her own account in the casino. Since they used each other’s devices and payment methods several times, we had owo reject the complaint.
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